Privacy Policy
At our neuropsychology clinic in Terrebonne, protecting your personal information is a priority. This privacy policy outlines how we collect, use, disclose, retain, and safeguard your data, in accordance with Quebec’s Law 25 on the Protection of Personal Information in the Private Sector.

1. Collection of Personal Information
We only collect the personal information necessary to provide our services or respond to your inquiries. This information may include:
- First and last name
- Email address
- Phone number
- Information voluntarily submitted via form (e.g., inquiry, appointment request)
We do not collect sensitive information without your explicit consent.
2. Methods of Collection
Personal information may be collected through the following methods:
- Contact form on the website
- Email exchanges
- Newsletter subscription (if applicable)
- Cookies for statistical purposes (see Section 6)
3. Use of Personal Information
Your personal information is used solely for the following purposes:
- Responding to your requests or messages
- Providing professional services or relevant information
- Ensuring proper operation and security of the website
- Sending communications if you have provided your consent (e.g., newsletter)
We do not sell or rent your personal information to third parties.
4. Consent
By voluntarily providing your personal information, you consent to its collection, use, and, where necessary, disclosure as described in this policy. You may withdraw your consent at any time by contacting us (see Section 9).
5. Retention and Protection
We retain your personal information only for as long as necessary for the purposes for which it was collected, unless required otherwise by law.
We apply physical, technical, and administrative security measures to protect your data from unauthorized access, loss, or disclosure.
6. Cookies
Our website may use cookies to enhance the user experience, compile visit statistics, or enable specific features.
You may configure your browser to refuse cookies or to alert you when cookies are being used. However, some features of the website may be limited as a result.
7. Access, Correction, and Right to Erasure
In accordance with Law 25, you have the right to:
- Access the personal data we hold about you
- Request a correction if any information is inaccurate or incomplete
- Request deletion of your data, under certain conditions
To exercise these rights, please contact us at the address provided in Section 9.
8. Disclosure to Third Parties
We do not disclose your personal information to third parties without your consent, unless required by law or for a service request that involves an external provider (e.g., hosting, secure messaging). These providers are contractually obligated to maintain the confidentiality of your information.
9. Privacy Officer
For any questions, access requests, or complaints regarding your personal information, please contact our Privacy Officer:
Dr. Sabrina Diab
Email: info@drsabrinadiab.com
Phone: (514) 352-1234
10. Policy Changes
We reserve the right to modify this policy at any time to reflect legislative changes or updates in our information management practices. Any changes will be posted on this page along with the date of revision.